Career Advisor and Online Training Coordinator
35 hours per week, Grant Position until March 31, 2024 (possibility of extension based on continued program funding)
In-person and virtual service delivery; main location in North Vancouver, BC
Posting Period
Open until filled
Job Description


Program Overview

The Career Advisor and Online Training Coordinator is a dual role in both Career Paths for Skilled Immigrants and Employment and Training Services:  

The YWCA Career Paths for Skilled Immigrants program is a funded initiative (Ministry of Municipal Affairs and IRCC) to support newcomers to Canada who live in North Vancouver, West Vancouver and the Coast; and have international credentials, training and skills from outside of Canada. YWCA Career Paths participants will work one-to-one with knowledgeable career advisors to gain valuable resources needed to assist them in launching their careers in Canada. This program is free for internationally-trained professionals who meet eligibility requirements. YWCA Career Paths will deliver programming to unemployed or underemployed individuals who have become permeant residents within the last five years and have at least one year of pre-arrival work experience. 

Under Employment and Training Services, this role will support the YWCA’s national partnership pilot project with Lighthouse Labs. This Project is to conduct a gap analysis and needs assessments to customize the Learning Management system/ platform to meet clients’ needs through configurations and systems integration. 

Career Advisor Role: 

  • Strong ability to work with participants with different needs, backgrounds, learning styles and employment goals. 

  • Provide specialized employment services for skilled professional immigrants. 

  • Assess client eligibility set by the ministry and conduct needs assessments. 

  • Facilitate info sessions, soft skills training and employment readiness workshops and provide one-to-one coaching.  

  • Assist participants in identifying and overcoming employment barriers, setting realistic career goals, and creating and following action plans, mentorship and networking opportunities. 

  • Assist participants with resumes, cover letters, interview preparation, and labour market information and trend research. 

  • Direct marketing to employers to promote specific candidate skill sets, marketing the right skills to the right job leads. 

  • Provide career coaching  as it relates to job placement or work experience for participants. 

  • Develop employment opportunities for candidates by maximizing, implementing and maintaining a sound marketing strategy. 

  • Meet and recruit employers for work experience engagement and activities, job openings through internal resources, cold calls and emails, and screen potential employee referrals for employers (temporary employment, work placements or sustainable employment). 

  • Assist participants in developing confidence and resilience.  

  • Provide ongoing feedback/input on program development, evaluation and design. 

  • Maintain accurate participant ministry database, records and confidentiality. 

  • Understand the program service model and performance measures set by the contract. 

  • Participate in weekly case conferencing with program staff to discuss participant and employer issues and placement opportunities. 

  • Other duties as assigned. 

Online Coordinator Role:  

  • Work collaboratively with the Lighthouse Labs software team to customize the platform, overseeing LMS implementation and curriculum. 

  • Attend a series of meetings, surveys and partner focus groups with project’s software team (Lighthouse Labs) and the YWCA team. 

  • Engage and support YWCA clients involved in the project to launch the initial pilot/user testing phase.  

  • Collect information throughout the project, and conduct a mid-term project evaluation and mid-term outcomes performance evaluation. Complete a short narrative report following a template provided by the Lighthouse Labs. 

  • Lead and participate in a final evaluation to determine if the goals and objectives as identified in the project were achieved.  

  • Works collaboratively with the team  to build, update, test, and finalize the configurations and systems integration.  

  • Support in building online course instructional sites, assisting in producing online instructional materials, and providing information and support in online instructional technologies for Tech Connect online courses.  

  • Collaborate with the core programming areas and e-learning consultants, Program Manager, and program staff to determine appropriate planning and time management. 

  • Report relevant information and project results to the Associate Director. 

  • Assist in the creation of client surveys, monitor project outcomes and report on program metrics to the Associate Director  and project funder. 

  • Assist in the development and maintenance of tracking systems to monitor the efficiency of the online platform and the impact of training on clients. 

  • Research and evaluate training software programs to automate the administrative functions of the program and online platform. 

  • Special project contribution and other duties, as assigned.  


  • Minimum educational requirements: Either a Bachelor’s degree in a related field (education, counselling, social work) or a combination of a community college diploma in life skills, counselling. 

  • 3 – 5 years combined experience in Career Counselling and Job Development. 

  • Knowledge of the Canadian Labour Market. 

  • Keen understanding of the experience of newcomer individuals in Canada and their available social supports. 

  • Proven work experience as a Training Coordinator, Trainer, Facilitator or similar role. 

  • Hands-on experience coordinating multiple trainings using online platforms. 

  • Extensive knowledge of instructional design theory and implementation. 

  • Adequate knowledge of learning management systems and web delivery tools. 

  • Familiarity with traditional and modern job training methods and techniques. 

  • Advanced organizational skills with the ability to handle multiple assignments. 

  • Strong professional communication and research skills. 

  • Motivated to work independently and as part of a team to deliver exemplary service. 

  • Advanced social media skills and their use in clients’ job search process (e.g., LinkedIn). 

  • Proficient with Microsoft Word, Excel, PowerPoint, simple Survey, Eventbrite, and online platforms. 

  • Demonstrated flexibility and a positive attitude towards change. 

  • A clear Criminal Record Check will be required. 

  • Successful applicants are required to be fully vaccinated against COVID-19, exemption requests must be supported by valid, legal documents.


This year, YWCA Metro Vancouver marks 125 years of serving our community. We recognize that Canada was founded through colonialist and racist policies, and the YWCA was established and operated during this time. We also recognize that these legacies exist in our present time and are committed to actively decolonizing our policies, programs and practices. Our vision: We boldly envision a just and equitable world for women, families and allies. Our mission: We advance gender equity alongside women, families, Two-Spirit and gender diverse people through advocacy and integrated services that help support personal, collective and economic wellbeing.

This is an exciting time for the YWCA. Join us and be part of a passionate, dedicated and impactful team!



How to Apply

Consider joining our committed team of staff and being part of an inclusive and rewarding workplace. Candidates are invited to send cover letters and resumes  to:

Elham Ershad
Program Manager, YWCA Tech Connect and Career Paths for Skilled Immigrants
No phone calls, please.

YWCA Metro Vancouver is committed to ensuring that the application and interview processes are accessible to all applicants; if you require accommodations in submitting your application, or have other questions, please contact the hiring manager as listed.  All employment will be decided on the basis of qualifications, transferrable skills, lived experience, and business need. We thank all who apply, but only applicants selected for an interview will be contacted. For more information about this and other YWCA Metro Vancouver career opportunities, please visit