The Career Advisor role works directly with clients in one-on-one and group-based environments, providing guidance and skills-building support in person and virtually. The role also connects with employers and organizations across industries to engage them in the program as mentors, guest speakers, and connection-building with program clients and identify job opportunities for clients as required.    

What you’ll be doing: 

• Working with newcomers and refugees who identify as gender diverse/2SLGBTQIA+ to explore ways to help increase clients’ employment outcomes  

• Connecting clients with inclusive employers and businesses, employment programming, WorkBC Employment Services, hiring fairs, employment-related events, and community resources  

• Researching, developing, and delivering curriculum and workshop materials   

• Conducting information sessions at WorkBC Employment Service Centres and other community programs throughout Metro Vancouver and the Fraser Valley to market the program and recruit clients  

• Planning and coordinating networking events and guest speaker presentations that relate to clients’ career development, job search, personal and professional leadership 

• Collaborating with internal YWCA departments (Marketing, Fund Development, and Employment) and program partners to coordinate initiatives for program promotion and outreach  

• Acting as a champion of the program, promoting employment for gender diverse/2SLGBTQIA+ newcomers and refugees throughout the community 

• Assessing client needs and developing individualized action plans to meet goals  

• Maintaining a rapport with clients pre/post program to ensure candidates receive wrap-around, ongoing support. 

• Monitoring project outcomes and trends; creating monthly reporting on metrics; conducting participant follow-up and surveys   

• Marketing to employers to promote specific candidate skill sets, marketing the right skills to the right job leads  

• Representing the YWCA Metro Vancouver and/or WorkBC to community partners and other organizations as requested  

• Strategizing with leadership to continually improve processes and increase employment statistics  

• Adhere to onsite Health and Safety Procedures  

• Other duties as required 

What you’ll need: 

• Excellent verbal/written communication and interpersonal skills and working knowledge of a second language   

• Strong knowledge of employment programs and services, online delivery and adult learning methodologies, and local labour market conditions  

• Knowledge of issues and barriers that gender diverse/2SLGBTQIA+ newcomers and refugees can face and the ability to provide solutions to meet these barriers  

• Culturally sensitive, with knowledge of working with people of diverse backgrounds and awareness of specific ethnocultural minority communities and resources available for clients  

• Lived experience or demonstrated understanding working with the program’s population of gender diverse/2SLGBTQIA+ newcomers and refugees 

• Experience in cross-cultural communication and service methods appropriate to clients with low literacy and low English skills; additional language an asset 

• Highly effective relationship builder with a track record of establishing strong working relationships with internal and external stakeholders  

• Excellent computer skills (all Microsoft Applications), video conferencing and office equipment   

• Access to reliable transportation and ability to travel throughout Metro-Vancouver and the Fraser Valley, the ability to work in person during office hours at the YWCA program location; willingness to work at and commute to other YWCA locations in Metro Vancouver on occasions 

• Ability to work occasional evenings and weekends, and work remotely if required  

• Related post-secondary degree or diploma, or equivalent combination of education and experience in Social Services, Psychology, Humanities, or Counselling or equivalent knowledge, skills and life experience  

• Two years of experience providing assessment, employment counselling, facilitation, job development and providing referral services to professional and non-professional clients  

• CCDP Certification is considered an asset  

• Demonstrated commitment to equity, diversity, and inclusion 

• A valid clear criminal record check (including working with vulnerable populations) is required 

• The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties. (Always include both on all job postings under required skills for YWCA positions) 

What we offer:  We offer our eligible employees the following benefits as part of their total compensation package: 

• extended medical and dental benefits  

• a defined benefit pension plan 

• flexible working arrangements for applicable positions 

• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members 

• free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres 

• a workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion. 

Monday – Friday, with flexibility to include occasional evenings and/or weekends.