We are looking for someone eager to gain experience working in a busy non-profit organization, as part of a team providing technical support to members of the community in the lower mainland. Under the supervision of the Program Manager, YWCA TechLink & Connecting Families Program, you will be part of a team providing digital literacy/tech support to vulnerable members of the community and other YWCA programs.
To be successful, you are someone who can carry out tasks assigned by the supervisor, work in a team environment, and present strong communication and problem-solving skills. You will be involved in various aspects of the program, including but not limited to:
- Troubleshooting, repairing, and testing donated IT equipment.
- Assisting with various IT projects and initiatives
- Refurbishing and cleaning computers, laptops, printers, servers and LCDs.
- Providing technical assistance and mentorship to vulnerable members of the community
- Assisting with community engagement, soliciting donations of computers, cellphones, tablets, etc
- Supporting digital marketing projects and initiatives
- Providing inter-departmental support as required
- Performing program research as required
- Updating Client Relationship Database
- Monitoring and updating IT inventory
- Answering the phone to members of the public seeking services.
- Carrying out additional program support duties as required.
- Be able to work well in a team environment.
- Have a good work ethic and be able to meet deadlines to high customer service levels.
- Good communication, time management, interpersonal and problem-solving skills.
- Adaptable to new people and situations.
- Must enjoy working as a team.
- Possess a clear vulnerable sector police record check
- Between the ages of 15 and 30 years old
- A Canadian citizen, a permanent resident or
- granted refugee status in Canada
- Legally entitled to work in Canada
- Not currently receiving Employment Insurance (EI) benefits
ABOUT THE YWCA
This year, YWCA Metro Vancouver marks 125 years of serving our community. We recognize that Canada was founded through colonialist and racist policies, and the YWCA was established and operated during this time. We also recognize that these legacies exist in our present time and are committed to actively decolonizing our policies, programs and practices. Our vision: We boldly envision a just and equitable world for women, families and allies. Our mission: We advance gender equity alongside women, families, Two-Spirit and gender diverse people through advocacy and integrated services that help support personal, collective and economic wellbeing.
This is an exciting time for the YWCA. Join us and be part of a passionate, dedicated and impactful team!
We’ve been striving to change lives throughout Metro Vancouver for more than 100 years. Last year, our programs and services helped 40,000 people. Interested in joining us? Candidates are invited to send resumes to:
Program Manager, TechLink & Connecting Families
YWCA Metro Vancouver
535 Hornby Street, Vancouver, BC, V6E 2E8
(no phone calls please)
YWCA Metro Vancouver is committed to ensuring that the application and interview processes are accessible to all applicants; if you require accommodations in submitting your application, or have other questions, please contact the hiring manager as listed. All employment will be decided on the basis of qualifications, transferrable skills, lived experience, and business need. We thank all who apply, but only applicants selected for an interview will be contacted. For more information about this and other YWCA Metro Vancouver career opportunities, please visit ywcavan.org.