Second Stage Transition House Support Worker
Part-Time and Relief, (7 hours per week and coverage of relief shifts where needed.)
Confidential location in Surrey
Posting Period
Job Description

YWCA Arbour House provides shelter and support to women who have experienced abuse from an intimate partner, and to their children.

The YWCA Arbour House Support Worker reports to the Vice President, Housing

Services and Violence Prevention, and is responsible for providing emotional support, advocacy, court accompaniment, resources, referrals and assistance with safety planning to residents and their children.


  • Work collaboratively with the Community Development Worker and with other Housing Services and Violence Prevention staff
  • Provide ongoing emotional support, advocacy, court accompaniment, parenting support, assistance with safety planning, information, and referrals to residents
  • Respond to emergency crisis situations
  • Plan and facilitate women’s groups and resident events
  • Community networking, attend meetings and workshops as needed
  • Assist with the safety, cleanliness, comfort and security of the second stage transition house
  • Other duties, as assigned


  • Experience working with women who have experienced abuse in their intimate relationships
  • Able to articulate a feminist analysis of violence against women
  • Crisis intervention skills
  • Excellent communication skills
  • Knowledge of social services policies and practices
  • Knowledge of criminal and family justice systems
  • Knowledge of Vancouver resources
  • Ability to work independently
  • A valid clear criminal record check (including working with vulnerable populations) is required.

Help us make a difference
Established in 1897, YWCA’s vision is to achieve women’s equality and its mission is to touch lives and build better futures for women and their families through advocacy and integrated services that foster economic independence, wellness and equal opportunities. YWCA serves over 48,000 clients annually, with 66 programs and services in 75 locations. 

We are proud to be an equal opportunity employer, and value our diverse workplace. Women, Black, Indigenous and People of Colour, LGBTQ2S+ individuals and people with disabilities, are strongly encouraged to apply.

How to Apply

Consider joining our committed team of staff and being part of an inclusive and regarding workplace. Candidates are invited to send cover letters and resumes by September 23, 2021 to:

Shaoli Choudhury Manager, Transition Houses
YWCA Metro Vancouver

We thank all who apply, but only applicants selected for an interview will be contacted. All employment will be decided on the basis of qualifications, merit, and business need. For more information about this and other YWCA Metro Vancouver career opportunities, please visit