Frequently Asked Questions

Are men allowed to stay at the YWCA?

Yes, the downtown Vancouver YWCA Hotel is open to ALL travellers—women, men, families and groups.

What currency are your rates in?

Our rates are in Canadian dollars. Find conversions to US dollars or other currencies here

What is your tax?

All rates are subject to 12.5% taxes and fees.

Do you have a restaurant?

We do not have a full service restaurant, but we do have a cafe in the lobby that offers coffee, hot beverages, soft drinks, muffins, pastries and light lunches. 

Is breakfast included?

No, the rate quoted is for your room only. 

Are bed linens & towels included?

Yes, we provide all bed and bath linens during your stay.

Do you sell beds within shared rooms?

No. All our rooms are private rooms. We do not have hostel- or dormitory-style accommodations. 

Can I bring my pet?

Sorry, we do not allow pets in the YWCA Hotel.

Why do you need my credit card number when I book a room?

We do not charge anything to your card at the time of booking, but your credit card number is used to guarantee your reservation. We will then hold the room for you all night even if you are arriving late. If you decide to cancel your reservation, you must notify us at least 24-hours prior to your arrival time to avoid a cancellation charge. 

What time is check-in and check-out?

Check-in is 3:00pm. If you arrive after that time, your room should be ready for your check-in. If you arrive earlier and a room is ready, you can check-in when you arrive. We ask that you check-out of your room before 11:00am on your departure day. 

Can I store my luggage if my room is not ready? What about overnight?

We have a baggage room where you can store your luggage if you arrive before your room is ready. If you need a place to store your luggage for the day after you have checked out, you can store it in the baggage room as well. Unfortunately, there is no place to store your bags overnight if you are not a guest for the night in the hotel.

Do I need to have a YWCA or YMCA membership to stay at the YWCA Hotel?

No, you don't. Anyone can stay at the YWCA Hotel. However, if you are a YWCA or YMCA member, you may qualify for a discount, so please mention it when booking.

What is the difference between a room with a semi-private shower and one with a hall bathroom?

A room with a hall bathroom has a toilet facility plus a bath or shower located in a separate private room down the corridor on your floor. A room with a semi-private shower has a shower and toilet area shared between 2 rooms. When in use, there is an electronic locking system that ensures the area is completely private and cannot be entered from the other room. All rooms without a private bath have their own sink.

Where can I park my car during check-in?

There is no parking in front of the hotel on Beatty Street. Please drive through the lane next to the hotel and turn left to park at our check-in parking space. It`s labelled—“5 minutes parking” and “register before parking".

Is parking available?

We have limited parking in a secure underground lot for hotel guests only. The cost is $15.00 per night, including tax. Parking is allocated on a first arrival basis and cannot be reserved in advance. However, if you arrive and our lot is full, there is ample parking at neighbouring hotels or at street level. There is also a secure parking area for bicycles available in our underground parking.

Where can I store my bicycle?

There is no cost for bicycle parking. Secure and safe bike parking is located within our underground parking area.