Member Services

Plans & Pricing

Our Rates

All-Inclusive

Unlimited access to all amenities, group fitness classes, and aquatic area. 

No term on membership. To cancel your membership, $45 cancellation fee applies and two weeks' notice is required.

$68/Month
Plus $50 Joiner Fee
Perks
  • Access to Fit on Demand online workouts
  • Discounts from YWCA business partners
  • $12 guest rate for family & friends (conditions apply)

One-Month

Short term or long term! Sign up thereafter and your joiner fee will be waived (conditions apply). 

$120/Month
Perks
  • Access to Fit on Demand online workouts
  • Discounts from YWCA business partners
  • $12 guest rate for family & friends (conditions apply)

Student

If you are enrolled in a recognized educational institution you may be eligible for our student membership.

No term on membership. To cancel your membership, provide two weeks’ notice before your next billing date.

*No joiner promotion and cancellation fees don't apply for student memberships.

$58/Month
Plus $50 Joiner Fee
Perks
  • Access to Fit on Demand online workouts
  • Discounts from YWCA business partners
  • $12 guest rate for family & friends (conditions apply)

 

COME FOR A TOUR

 

 

New to the facility? Come in for a tour!

Tours are available during facility operating hours.

 

 

 

Contact us

Passes

Great for occasional use! Passes are non-transferable, non-refundable and photo identification is required with each visit. 

Single Visit Pass
$20

Add-ons

Tote and/or towel service to make your day easier.

Towel
$12/Month
Tote
$10/Month

Q: How do I pay for my membership? 

A: Membership fees are paid monthly by pre-authorized payment with VISA, Mastercard, AMEX or your chequing account. For security purposes, credit card companies do not permit storing card numbers on file. Please bring in your credit card for all transactions (i.e., personal training, program registration). Note: the membership is continuous until you request to cancel.   

 

Q: How do I cancel my membership? 

A: To cancel your membership, send an email to cancellation@ywcavan.org. A minimum of two weeks advance notice of your next billing date is required. Kindly provide your name, address and reason for cancellation. A team member will send confirmation of your request, a $45 cancellation fee will apply.

 

Q: Can I put my membership on hold?

A: Members can put their membership on hold for one month to a maximum of four months each calendar year. Contact memberservices@ywcavan.org a minimum of two weeks advance notice of your next billing date. A $10/month hold fee will apply. Holds due to medical reasons will be considered, please provide a medical note along with your request. There is no fee for medical holds on memberships.

 

Q: Is there a joiner fee? 

A: All new and previous members are subject to a non-refundable $50 initiation fee. This fee goes towards the capital repair and replacement fund to ensure the highest quality building and equipment maintenance. 

 

Q: As a member, can I bring a guest?

A: Members are welcome to bring guests for a member guest fee of $12 per visit (includes GST). Guests may access our facility up to 3 times per year at this discounted rate. Thereafter the regular the regular rate of $20 per visit applies.

 

Q: Is parking available?
A: For pay parking please use the ZipBy parkade attached to the building. Zipby parking discount is available to members. P1 YWCA parking in the parkade is reserved 24-hours a day for staff and child care. Violators will be towed. 

 

Q: What if a medical condition prevents me from using my membership?  

A: If you have a medical situation that prevents you from using the facility, you may cancel your membership with no cancellation fee. Written confirmation from your medical practitioner must be provided at the time of cancellation, and you have up to one year to rejoin with no joiner fee.  
 

Q: Can I use my YWCA or YMCA membership from another location? 

A: We do not have a reciprocal agreement with YMCA. If you are a YWCA cardholder from another city, you can use our facility at no charge while you are visiting, for a total of 30 visits per year. Please bring your membership card and photo identification. Conditions apply and subject to membership verification.  

  

Q: Can I transfer my membership to another YMCA or YWCA? 

A: YWCA Health + Fitness Centre memberships are not transferable. 

 

Q: Do I need to bring my own lock or towel? 

A: You may bring your own lock or rent a lock for $2 with a piece of photo identification. Towels are also available for rent for $2 each. 

 

Q: Do you offer subsidized membership? 

A: Our subsidized membership is for people who want to make positive change in their lives with the help of regular fitness and exercise. This confidential program goes through a vetting process and is intended to serve those who are truly in need of assistance. This program is currently at capacity. To be considered for the waitlist or for more information, please contact Danielle Walker at dwalker@ywcavan.org. Please allow 2-3 business days for Danielle to connect with you. 

For other enquiries contact memberservices@ywcavan.org.

Group Fitness Classes

  • Booking for studio and aquatic group fitness classes are in effect with a maximum capacity in each area
  • Drop-ins will be permitted if space is available
  • Members can book 7 days in advance via our mobile app! Guests can book 24 hours in advance, and staff can book 12 hours in advance. Our app is available for both Apple and Android mobile devices. Just search for YWCA Health + Fitness Centre in the app or play store and download. After downloading the app, simply click "Register Now" to create your account
  • Please email bookings@ywcavan.org for any class booking issues
  • There is a waitlist for any full classes
  • No limit to the number of class bookings 
  • 2-hours notice is required for cancellations or a $10 late un-registration fee will apply. You can update your availability on your mobile app or contact bookings@ywcavan.org. Read our Class Registration Policy FAQ for further information.

Best Practices at Health Fitness Centre

  • Stay home when you are feeling unwell 
  • Wash hands frequently 
  • Return and sanitize equipment after use
  • Consider other people’s situation - be kind, be calm 
  • Let us take care of conflicts. Things won’t always be perfect and conflicts can arise, the rule of thumb is to walk away from the situation and let us know through Member Services or comments@ywcavan.org
Member Services

Update
Your Account

If your health condition or personal information changes (e.g. contact, address, payment) please update your account with Member Services. 

Pregnant members should complete a PARmed-X for Pregnancy form before using the facility.