YWCA Metro Vancouver is opening two new housing communities in Burnaby in Fall 2025.  The Intake Administrator will support the Property Managers in the rent up process for these sites by providing office support with scheduling, communication and record keeping.   

What you’ll be doing:

• Reviewing housing applications;
• Scheduling interviews and tenancy signings and book meeting rooms;
• Creating and maintaining files, both physical and digital;
• Checking references;
• Collecting rent review documents;
• Communication with applicants about the rent up process and about the new housing communities;
• Greeting applicants and directing them to the appropriate person; and
• Other duties as required.

What you’ll need:

• Minimum educational requirement: High School Diploma or a combination of work/lived experience;
• Excellent written and verbal communication skills;
• Strong organizational and time management skills;
• Attention to detail;
• Motivated to work independently and as part of a team;  
• Willingness to use Microsoft Word, Arcori, Safetyline, Relias, ADP Workforce Now; and
• A clear Criminal Record Check working with vulnerable populations will be required.  
• A valid clear criminal record check (including working with vulnerable populations) is required.

What we offer:  We offer our eligible employees the following benefits as part of their total compensation package:

• Extended medical and dental benefits
• A defined benefit pension plan
• Flexible working arrangements for applicable positions
• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
• Free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres
• Pay Rate: $28.05 per hour
• A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.