Work at the YWCA

YWCA Metro Vancouver’s Axis is a new program, funded through the Ministry of Advanced Education and Skills Training (MAEST), to provide employment services for individuals who identify as visible minority women who have experienced violence.

Under the general supervision of the Case Manager Coordinator and Senior Operations Manager of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by referring them to WorkBC interventions such as Skills Training, Short term Skills Training, Employment Workshops, Self-Employment, Job Development, Wage Subsidy, etc.

The YWCA Metro Vancouver Helpdesk Analyst will act as the first point of contact for customer interactions dealing with technical issues for a federal program. The role will resolve basic technical issues via telephone or written correspondence via email or other electronic media while working with the service desk ticketing system. The role will work collaboratively with project staff, teammates and the organization’s technical support team.

YWCA Metro Vancouver’s Momentum is a new pilot project tailored to support Afghan Refugee Self Identified Women in building their careers in BC. This pilot project is an employment and skills building program for self-identified women. The Career Advisor role works directly with clients in one-on-one and group-based environments, providing guidance and skills building support in person and virtual.