Under the general supervision of the Office Manager and the Senior/ Operations Manager of WorkBC Centre, the Office Administrator acts as the first point of contact at the WorkBC Centre for clients, employers and the general public. In this role the Office Administrator ensures that clients are directed through to the correct stream for WorkBC services. 

What you will be doing: 

• Perform reception duties, including regular contact with potential Clients - on the phone and in person – providing information on programs and referrals to other agencies and community resources 
• Office support to staff team and Clients such as booking appointments, rescheduling appointments, data entry, photocopying, faxing, preparation of minutes, answering phone inquiries, correspondence, purchasing supplies and petty cash 
• Work with the Office Manager to implement, maintain and revise internal administrative systems (i.e. client files, statistics reporting, client tracking procedures, annual inventory, files) 
• Provide initial intake process to new Clients, which may require assisting clients with registration on the Online Employment Services (OES) system 
• Assist with purchasing procedures i.e. ordering, monitoring, and tracking 
• Assist with issues regarding maintenance, parking, lease, telephone, janitorial and alarm system, and elevate any major concerns to the WorkBC Office Manager as necessary 
• Assist with the orientation of new Staff/practicum students/summer students to the WorkBC Centre workplace environment and YWCA policies 
• Assist with coding invoices and obtaining signature by the Senior/ Operations Manager to send to finance team in a timely manner 
• Stay current with all labour market trends, employment issues, community resources, job training, and employment opportunities 
• Other related administration duties as requested 

What we offer: 

We offer our eligible employees the following benefits as part of their total compensation package: 

• Extended medical and dental benefits 
• A defined benefit pension plan 
• Flexible working arrangements for applicable positions 
• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members 
• Free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and 
• priority in YWCA Child Care centres 
• A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion 
• Pay Rate: $28.05 per hour