Sheway is a community outreach program for childbearing women and their children who live in the Downtown Eastside of Vancouver. It provides flexible, non-judgmental, and nurturing services and uses a women-centered, harm reduction approach to support women’s self-determination, choices and empowerment. Sheway also offers respect and understanding of First Nations culture, history, and tradition.
Program staff work with the women to help them develop the information, skills and confidence that they need to care for them and their children. Program activities include: nutritional support; drop in activities; transportation; the provision of personal hygiene products, clothes, cribs, toys and car seats; outreach services; recreational and creative programming; and professional support (e.g., postnatal medical and nursing care, assistance in accessing social and financial supports, nutrition counselling and support, alcohol and drug counselling, harm reduction services, support in developing parenting skills, advocacy on housing and legal issues and referrals to community supports and transportation to other services)
What you’ll be doing:
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Support and mentor clients of Sheway (women and LGBTQ2S+ individuals) who may be facing a range of barriers.
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Provide one-on-one non-judgemental emotional and practical support
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Build on clients’ strengths to set goals, build their confidence, self-esteem and develop socials skills.
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Host a weekly group for Sheway clients to develop community, reduce isolation, discuss popular issues, share resources, share a meal and host workshops on topics of interest
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Resource and Referral Information - developing ongoing resource information and contacts, give resource information to clients
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Create a warm welcoming and supportive atmosphere for clients, families and volunteers
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Advocate - help clients find services
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Work closely with drop-in clients to provide support, resources and referral
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Participate in the project evaluation
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Other duties as required
What you’ll need:
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Knowledge of the DTES issues facing families with children will be an asset
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Excellent communication skills, strong professional boundaries and flexible working practices
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Awareness of culturally safe, trauma-informed, and gender affirming approaches to health and social services delivery
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A self-starter, highly organized, ability to work alone, ability to work with other staff/volunteers
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Must have solid computer skills for: statistics collection, spreadsheets, forms, posters, calendars
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Maintaining records, statistics and registration information
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Some knowledge of resources for women, LGBTQ2S+ people, and families in the community
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Demonstrates understanding and experience of working within a strength-based model of support
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Comfortable working with high-risk families and situations that may occur
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Indigenous applicants or applicants with lived experiences in the communities that we serve are encouraged to apply and preference may be given to applicants who have an Indigenous heritage, with the required combinations of education and experience.
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A valid clear criminal record check (including working with vulnerable populations) is required.
What we offer:
We offer our eligible employees the following benefits as part of their total rewards package:
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Extended medical and dental benefits
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A defined benefit pension plan (MPP)
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Pregnancy, parental and adoption leave top up
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15 vacation days and 3 personal days, in addition to paid sick days
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Flexible working arrangements for applicable positions
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Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
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A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.
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Free staff membership to our Health + Fitness Centre
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Discounts at our YWCA Hotel
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Priority in YWCA Child Care centres
Pay Rate: $28.05 per hour
INDIGENOUS WOMEN ARE ENCOURAGED TO APPLY FOR THIS POSITION
If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter by August 14, 2025, to:
Coordinator, Sheway
533 East Hastings Street, Vancouver, BC V6C 2E8
Email: Dana.Clifford@vch.ca
We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at people@ywcavan.org.
Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.
Want to learn more about working at the YWCA? Explore our careers page.
We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.
YWCA Metro Vancouver is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.