Free and Low-cost Computer and Internet Services in Metro Vancouver
If you need help accessing the internet, a computer, or tech-related support for free/at a low cost in Metro Vancouver, check out this list of resources.
Free/Low-cost Internet Services
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Connecting Families: The Government of Canada’s Connecting Families initiative, in partnership with Internet service providers (ISPs), helps eligible low-income Canadian families get home Internet services for $10 per month. More information on this Government Program here
- Telus: Affordable internet for families in need
Free/Low-cost Computers
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BC Technology for Learning Society: Allows students and low-income households to purchase a computer for $107 and provides free computers for those who qualify. More information on this Government Program here
- reBOOT Canada: People with low incomes can apply for a free computer, reBOOT Canada also sells low-cost computers
- Free Geek Vancouver: Sells computers starting at less than $100
- Neil Squire Society Computer Refurbishing: Provides computers to people with disabilities
Free Computer Training
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Short Term Orientation and Training (STOC): Basic Computer Certification (e.g. introduction to: Microsoft Office or equivalent, Outlook, Excel, Word, PowerPoint, Access, File Management). Please contact WorkBC Case Manager for referral
- Accenture Learning Exchange: SaaS Platform Authentication Service (accenture.com): Online computer training, including Basic Skills, Microsoft Office, and LinkedIn. Please Contact WorkBC Case Manager for referral
- GCF Global Free Online Learning at GCFGlobal: Offers tutorials in basic computer skills
- Mount Pleasant Neighbourhood House: Digital Literacy Training: A project aimed at helping participants reach their learning goals using a computer, tablet or phone. To register, contact Nicole at nrich@mpnh.org
- Inkscape Vector Graphics Editor. Learn | Inkscape: A free and open-source vector graphics editor used to create vector images, primarily in Scalable Vector Graphics format. Other formats can be imported and exported
Technical Support
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YWCA Techlink: Free, friendly tech support provided over the phone and virtually for anyone in Metro Vancouver. Staffed by people with tech expertise. TechLink will help you with general IT and tech-related queries. Contact: Fill out the online form | help@techlink.ywcavan.org | 1-833-386-4129
- Vancouver Community Network: Offers assistance to solve different issues, including hardware or software computer related, cell phones and any kind of devices. Other services: Free Internet Access, Free Web Page Hosting, Free Computer Help – Technical Help Desk, and Referrals for Used Computers. Services accessible for everyone, working virtually Mon to Friday 10am to 4pm. Contact: help@vcn.bc.ca | 778-724-0626
- Tech Café, UBC Learning Exchange: Get your tech questions answered in peer-led online drop-in sessions. Learn how to use Android, iPhone, tablets, iPads, laptops, email, and social media, or ask other questions about personal technologies. Contact: 778-907-2071. You can access the Tech Cafe via this Zoom meeting link. For access issues, email karen.chiang@ubc.ca or leave a message at 604-827-2772
