Family using the Computer

YWCA Connecting Families Tech Support

The Connecting Families Initiative (CFI) is a Government of Canada program that offers affordable digital access to eligible Canadians.

YWCA Connecting Families Tech Support
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Frequently asked questions

Eligible Canadian’s can apply for $10/$20 per month plan. For more information, visit:  https://ised-isde.canada.ca/site/connecting-families/en/low-cost-plans  

  • Received the CFI letter from the government of Canada 
  • Registered on www.cf-fb.ca  
  • Have an optic fiber connection from the ISP to your house 

If the Internet Service Providers (ISP) give us a list of locations that they service for the CFI program.  If they do not show up when you register, then they are not offering the CFI plan in your area.

Check out detail information on the invitation letter, visit the Connecting Families Initiative - Invitation letter page

Please submit a ticket to the Connecting Families Tech Support team.

Please submit a ticket to the Connecting Families Tech Support team.

To learn more about the program, eligibility and other FAQs, visit the Connecting Families Initiative page.

 

 

 


YWCA Connecting Families
833 206 0599
Office hours: Monday to Friday | 9 am (EST) to 5 pm (PST) 

 

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